Customer Service Representative (CSR)

Company: Elite Virtual Recruiting
Location: Hollywood
Posted on: May 4, 2024

Job Description:

Elite Virtual Recruiting offers a unique approach to the call center industry. Since 2020 we've matched hundreds of remote agents with some of the nation's most prominent brands and best-suited positions while enjoying flexible hours. Our goal here at Elite Virtual Recruiting is to make work from home easy. We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers and ensuring their needs are met. This is an excellent opportunity for someone who enjoys working in a fast-paced environment and has a passion for delivering outstanding customer service. Responsibilities: - Answer incoming customer inquiries via phone, email, and chat - Provide accurate information about products, services, and promotions - Assist customers with placing orders, processing returns, and resolving any issues or concerns - Conduct outbound calls to follow up on customer inquiries or to provide additional information - Enter customer data and update account information in the system - Maintain a high level of professionalism and empathy when interacting with customers - Meet or exceed performance goals and targets Requirements: - Excellent communication skills, both written and verbal - Strong problem-solving and analytical skills - Ability to multitask and prioritize tasks effectively - Previous experience in a customer service role is preferred - Proficient in data entry and computer skills - Bilingual or multilingual abilities are a plus, particularly Spanish - Exceptional phone etiquette and the ability to communicate clearly and professionally If you are passionate about delivering exceptional customer service and thrive in a dynamic environment, we would love to hear from you. Apply today to join our team as a Customer Service Representative!Please send updated resume to info@elitevirtualrecruit.com or Text WorkFromHome to 7542292678 Elite Virtual Recruiting criteria:

No experience necessary (Training Provided) /

Pass Background and Drug test /

Work minimum of 20 hours a week

Provide own equipment or willing to obtain necessary equipment...

Elite Virtual Recruiting offers:

1099 Contractor position/

Make your own schedule/

Military/Veteran and Spouse preference /

Daily Pay (depending on contract)/

Unlimited PTO

Keywords: Elite Virtual Recruiting, Key Biscayne , Customer Service Representative (CSR), Sales , Hollywood, Florida