Room Service Attendant (Royal Caribbean Cruises, Ltd.)

Location: Miami
Posted on: April 23, 2024

Job Description:

Royal Caribbean Cruises Ltd. is now searching for Room Service Attendant. Our Room Service Attendants provide food and beverage service to guests in their staterooms, various cafes, restaurants and other food and beverage venues. Responsibilities and essential duties include interacting with guests or fellow shipboard employees and/or being in the presence of guest contact and crew areas. The Room Service attendants follow our Gold Anchor Standards when greeting guests, observe guest security and privacy procedures, and ensure efficient and seamless delivery of all meals to guests in their staterooms.



Essential Duties and Responsibilities:

* Ensures efficient and seamless service delivery of all meals to guests in their staterooms.

* Learns and uses appropriate food and wine terminology and pronunciation, to enhance the guest?s dining experience. Becomes familiar with menu descriptions and wine lists in order to discuss items appropriately with guests.

* Obtains linen, silverware, glassware, and china to set stateroom service trays.

* Arranges settings on stateroom service trays.

* Greets guests appropriately when delivering room service order, per Gold Anchor Standards. Observes all established security and guest privacy procedures when delivering to staterooms.

* Presents both food and beverage to guests; suggests menu courses, appropriate wines, and answers questions regarding menu and wine selections, per Gold Anchor Standards. Makes recommendations to entice guests while meeting management goals to reduce particular inventory stock.

* Relays order to galley as required and serves courses from galley and beverages from various locations.

* Garnishes and decorates dishes as required prior to serving.

* Enters food and beverage orders in the point-of-sale system.

* Observes guests to anticipate their needs and responds to any additional requests.

* Take ownership of maintenance in Guest Corridors when appropriate.

* Maintains cleanliness and appearance of their working area in accordance with all USPH and company standards.

* Attends meetings, training activities, courses and all other work-related activities as required.

* Performs related duties as required. Shipboard employees will be required to perform any other job-related duties assigned by their supervisor or management.

Keywords: , Key Biscayne , Room Service Attendant (Royal Caribbean Cruises, Ltd.), Other , Miami, Florida