Customer Service Representative - Hiring Immediately
Location: Key Biscayne
Posted on: May 2, 2021
As a Customer Service Representative, you'll use your excellent
customer service skills and your problem solving ability to
efficiently and effectively respond to incoming customer inquiries
and/or concerns in a high call volume environment. Assurant
Specialty Property is looking for an energetic person who will be
responsible for providing exceptional front line customer service
to our policyholders and clients. If you are a problem solver and
thrive in a fast paced ever changing environment, this is the
career for you!
Responding to incoming customer inquiries in a high volume
inbound call center environment via telephone or in writing. This
position will receive 70 to 100 calls per day.
Supporting processing functions such as issuing insurance
policies, certificates, endorsements, and cancellations for
clients, customers, and agents.
Identifying, analyzing, and resolving customer and client
processing problems or errors that include department premium
discrepancies and system problems.
Communicating with external clients as well as internal
This is a full time position. Hours of operation are Monday
through Saturday from 8:00am to 8:00pm ET. The Customer
Service Representative work schedule will be Monday through
Friday from 11:30am to 8:00 pm ET, with possible Saturdays.
Working knowledge of Windows based programs and basic data entry
Ability to handle multiple tasks and prioritize.
Excellent verbal and written communication skills.
Strong time management skills.
Ability to adapt easily as procedure/client needs change.
Good mathematical skills.
The Customer Service Representative must be able to
work Saturdays as needed.
Property and Casualty knowledge and/or agency experience.
Property and Casualty Insurance License.
Call center experience.
Bilingual (English/Spanish) candidates must be able to speak,
read and write effectively in both languages.
Note: This is a remote position.
We offer comprehensive benefits to full time and part time
employees including medical, dental, STD, LTD and life insurance,
401(k), pension, generous paid time off and much more.
Assurant is an Equal Employment Opportunity employer. All aspects
of consideration for employment and employment with the Company are
governed on the basis of merit, competence and qualifications
without regard to race, color, religion, sex, national origin, age,
disability, veteran status, sexual orientation, or any other
category protected by federal, state, or local law.
To learn more about our current opportunities and apply online,
please visit: http://jobs.assurant.com/.
Assurant is more than a place to work. It’s a place where your work
Keywords: Assurant, Key Biscayne , Customer Service Representative - Hiring Immediately, Other , Key Biscayne, Florida
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