Bilingual Product Business Manager
Location: Miami
Posted on: June 23, 2025
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Job Description:
Global Financial Firm located in Miami, FL has an immediate
contract opportunity for an experienced Bilingual Product Business
Manager "This role is currently on a Hybrid Schedule. You will need
to have reliable internet, computer and android or iphone for
remote access into the client systems during remote work. We will
be expected in the office weekly 2-3 days depending on the team
requirement. Video/ f2f interviews are required prior to all
offers. Description: The TTS NAM Digital Platform & Data Services
Product Manager is responsible of the value proposition design,
monetization, and adoption of the digital platform.
Responsibilities: Work with global, and regional Digital Product
Managers to execute the Digital Platform Strategy. Program
management for strategic initiatives including Tech, Service, Risk
& Controls, Data, and others. To coordinate and maintain an
accurate inventory of executed and in progress initiatives and
projects related to strategic / Transformation initiatives in North
America, Client Experience and Digital Adoption Budget and
Investment Spend process management and process improvement Work in
conjunction with various Product partners to define and specify
client-required output formats for account statements across
clients and align delivery timelines with respective Sales /
Account managers to manage client expectations Understand how we
can leverage centralized data to augment information sent to
Clients via existing Channels in a standardized manner Reduction of
analog interactions through services digitization & definition of
end-state action plan with Service partners Review clients in
attrition and create tailor made solutions to improve their
experience and the overall relationship Work closely with all
global/regional Project Managers, Service, Operations and
Implementation to ensure smooth and appropriate on-boarding &
service of clients Design and manage product communications
including external and internal feature announcements, reference
materials, press releases, and adoption campaigns, in partnership
with marketing & regions. Define and Measure Key Performance
Indicators. Provide quantitative and qualitative updates to
stakeholders regularly across the transformation initiatives To be
the subject matter expert and change agent for client experience
and digitization projects and point person for Service, Product,
Implementations, Sales and Coverage on client experience and
digitization projects Look for opportunities for efficiencies and
drive new developments and enhancements forward for the team.
Knowledge/Experience : Total years of experience in the Banking
industry: 5-7 years Total years of experience in existing level: 3
years Qualifications: BA / BS Degree with a strong Program/Product
management and projects background Working knowledge of SWIFT,
ISO20022, and Bank Statements preferred Skills: Good written and
verbal communication Project and Program Management skills Strong
Analytical skills Leadership and execution skills Influencing
skills Fluent speaking and writing skills in English and Spanish;
Portuguese highly desirable Comfortable presenting to senior
management Understanding of Digital capabilities High Level
Commercialization skills Competencies: Ability to work effectively
in a multicultural and multiregional environment Ability to
identify product gaps and structure solutions Ability to multi-task
and work under pressure and tight deadlines Self-starter can work
independently. Ability to learn, deliver and meet deadlines in a
fast paced and pressured environment
Keywords: , Key Biscayne , Bilingual Product Business Manager, IT / Software / Systems , Miami, Florida
