Systems Administrator (Unix/Win)

Company: ChenMed
Location: Key Biscayne
Posted on: May 14, 2022

Job Description:

We're unique.-- - You should be, too. We're changing lives every day.-- - For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts?-- - Do you inspire others with your kindness and joy? We're different than most primary care providers. We're rapidly expanding and we need great people to join our team. The Systems Administrator is responsible for the administration and health of all endpoint devices (both hardware and software) and enterprise information systems, providing Tier 3 technical support, and assuming additional operational work when available. The incumbent in this role, as a core position within the IT Operations team, is accountable for assigned systems and processes critical to the successful operation of enterprise IT. ESSENTIAL JOB DUTIES/RESPONSIBILITIES:Administers enterprise monitoring tools, such as SolarWinds Orion, including the evaluation, creation and update of monitors and alerts, as well as respond to all alerts and notifications.Monitors and optimizes OS stability, storage capacity and server activity. Ensures system security and diagnoses system problems.Acts as escalation point to diagnose and repair error conditions in the environment.Diagnoses and resolves simple to complex issues with technical assistance from vendors, common carriers and technical IT management.Implements, installs, configures, monitors, troubleshoots and evaluates existing and new Linux operating systems.Deploys internally developed applications by both manual and automated means.Installs, configures and maintains IT systems software and hardware for multiuser systems (servers, NAS devices, SANs, etc.).Prioritizes incidents and requests to facilitate quick resolutions and minimal disruption of business operations.Acquires, installs and upgrades computer components and software and plans for/responds to service outages and other problems.Ensures uptime, performance, resource availability and security of the computers managed within established budgets and operational guidelines.Documents work performed and communicates with stakeholders via email and the service management platform.Creates and maintains standard operating procedures and knowledge bases.Participate in the IT Operations on-call support rotation.Performs other duties as assigned and modified at manager's discretion. KNOWLEDGE, SKILLS AND ABILITIES:Advanced understanding of operating systems - we are 80% Linux & 20% WINFamiliar with CI/CD conceptsExcellent troubleshooting and analytical skillsHands on experience with cloud services such as AWSUnderstanding of networking as it pertains to systems integration, computer and storage interaction and setupUnderstanding of client/server and web applicationsFundamental understanding of scripting and automation We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better.-- - Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care.-- - ChenMed is changing lives for the people we serve and the people we hire.-- - With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow.-- - Join our team who make a difference in people's lives every single day.EDUCATION AND EXPERIENCE CRITERIA:AA/AS degree in an Information Technology field OR additional experience above the minimum will be considered in lieu of the required education on a year-for-year basis requiredA minimum of 4 years' experience providing technical support in a corporate environment requiredA minimum of 1 year of experience working within a dedicated, multi-tier technical team requiredAt least 1 entry level certification (A+, MCP, etc.) or higher preferredExperience using a service desk platform (ITSM or trouble ticket system)

Keywords: ChenMed, Key Biscayne , Systems Administrator (Unix/Win), IT / Software / Systems , Key Biscayne, Florida