Service and Installation Technician

Company: LA Cuisine International
Location: Miami
Posted on: January 22, 2026

Job Description:

Job Description Job Description Salary: $25.00 x hour plus incentives and benefits Our Vision and Purpose At La Cuisine International (LCI) we are passionate about good living, which is why we offer our customers the best and most prestigious kitchen equipment and water systems, which gives their home a better place to be and enjoy, with the purpose of getting closer to family and friends. Our objective is to be recognized as the leader, most admired and innovative distribution group of luxury brands of household appliances, water systems and household products, for the South of Florida, Latin America and the Caribbean. Position Purpose We are seeking a dynamic, technical oriented and customer-focused individual to join our team as a Service and Installation Technician. The successful candidate will play an important role in serving our customers by providing elevated services and support during the service steps of their journey with our products and services. It is explicitly expected from all Employees to live by the companys Core Values. We are looking into individuals that are searching for long-time partnership, to be part of the La Cuisine family. Responsibilities Provide on-site (customer homes) high quality repair services, maintenance, installations, pre-installation visits Effectively diagnose appliances problems and provide repair installing new parts Evaluate parts break-down (Exploded View) to order parts via Spare Parts Department Control spare parts truck stock and Maintain complete service job reports, fulfilling all Corporate Guidelines, for all jobs provided To work with CSR team to schedule services and close all jobs scheduled Create technical reports for specific cases, whenever required by management Participate Corporate and Manufacturers in-person Trainings (Locally or Internationally) twice a year Participate Corporate and Manufacturers virtual Trainings whenever required by management Keep NPS personal score of a minimum of 30 Report to the Subsidiary Service Manager, following all guidelines required for this position Qualifications and Experience Proven 3 years experience with household appliance repairs with field experience Experience with High-End and Luxury Appliances is preferred Sealed System experience on domestic refrigeration is a plus Ability to diagnose electronic and electrical systems and to read, interpret and utilize Electrical diagrams, technical documents and service manuals. Strong problem-solving abilities and a customer-oriented mindset. Excellent communication and interpersonal skills with the ability to reassure consumers in stressful situations, with extreme respect and cordiality. Capacity to handle customer complaints and issues with patience and professionalism Maintain a high level of accuracy and attention to detail while performing repair activities Willingness to stay updated on product specifications and industry trends by participating on trainings, workshops, webinars Effective time management skills to prioritize tasks and meet deadlines. Strictly follow all safety and manufacturers protocols in the Services and Installations Knowledgeable about electrical and electronic circuits Knowledge of Hand/Power Tools Education and Additional Requirements Technical Degree in Electrical, Electronic or a related field is preferred. Residential Appliance Technician Certification (NASTeC) or General Electrician License is preferred but not required. Need a valid drivers license and clean driving history Holding a valid Passport, to be able to travel to participate in trainings abroad will be preferred Physical Requirements Drive for 2 hours/day Lift up to 50lbs Constant bending, kneeling Standing for long periods of time (8 hours) Languages English bilingual proficiency mandatory Spanish and/or Portuguese bilingual proficiency preferred Benefits Offered Health, Vision and Dental Insurance 401k Paid Vacation and Sick Time Uniforms Safety Equipment

Keywords: LA Cuisine International, Key Biscayne , Service and Installation Technician, Engineering , Miami, Florida