Bilingual Customer Service Rep
Company: CornerStone Staffing
Location: Fort Lauderdale
Posted on: June 25, 2025
|
|
Job Description:
Do you speak Spanish fluently and enjoy making a difference in
people’s lives? CornerStone Staffing is seeking a Bilingual
Customer Service Representative in Sunrise, FL! This is your
opportunity to join a dynamic team where your language skills are
valued and your work truly matters. If you're driven,
customer-focused, and eager to grow in the insurance field, we want
to hear from you. Apply today and start building a meaningful
career! Customer Service Representative - Bilingual Spanish
Location Sunrise, FL | Onsite COMPENSATION & SCHEDULE • $18/ hour
(potential to make up to $21.50/hour after training, certifications
and promotions to different coverage levels) • 8:00 AM – 5:30 PM,
Monday through Friday • W2, Full-Time ROLE IMPACT: This position
serves as the primary contact for Spanish-speaking clients,
ensuring seamless communication between customers, internal teams,
and external agents. The successful candidate will resolve
service-related concerns efficiently while maintaining high levels
of customer satisfaction and compliance with service standards. KEY
RESPONSIBILITIES • Act as a liaison between customers, internal
staff, and external clients • Address and resolve customer
inquiries to ensure long-term satisfaction • Provide accurate and
timely responses to service requests from policyholders and field
agents • Offer technical advice and guidance related to service and
product issues • Conduct research to complete requests within
defined service standards MINIMUM QUALIFICATIONS • High School
Diploma or equivalent • Bilingual in Spanish and English (required)
• 1 year of customer service experience, preferably in property and
casualty insurance (required) • Proficiency in Microsoft Office
Suite PREFERRED SKILLS • Familiarity with insurance policy
servicing • Strong interpersonal and problem-resolution skills •
Ability to manage high call volumes effectively LEGAL NOTICE By
applying for this job, you agree to receive calls, AI-generated
calls, text messages, or emails from CornerStone and its
affiliates, and contracted partners. Frequency varies for text
messages. Message and data rates may apply. Carriers are not liable
for delayed or undelivered messages. You can reply STOP to cancel
and HELP for help. You can access our privacy policy at:
https://www.cornerstonestaffing.com/privacy
Keywords: CornerStone Staffing, Key Biscayne , Bilingual Customer Service Rep, Customer Service & Call Center , Fort Lauderdale, Florida