Customer Service Representative
Company: Profits Management
Location: Miami
Posted on: June 24, 2025
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Job Description:
Are you looking for a rewarding challenge? We’re seeking a
Customer Service Representative to join our reputable team! Our
Customer Service Representatives strive to make a difference with
our customers in the community and are eager to shape the future.
We have the privilege of working with telecommunication initiatives
that grant access to affordable wireless plans and devices for our
customers who are eligible. Our Customer Service Representatives
serve as vital liaisons, bridging the gap between wireless
providers and customers. If you’re looking for a meaningful career
that’s more than a job, our Customer Service Representative role is
for you! Our Culture: Energetic Environment: We thrive on positive
energy and a can-do attitude which has secured our reputation as a
top customer service and outreach firm. Continuous Learning: Our
workplace provides an environment that encourages personal and
professional growth by offering tailored training programs and
ensuring access to experienced mentors. Diversity and Inclusion: We
value diversity and create an inclusive atmosphere where every
individual’s unique perspective is heard. Team Functions: We
regularly organize team events and activities that foster
camaraderie and a sense of unity. Passion for Impact: We are deeply
passionate about making a meaningful impact in the community we
serve and providing top-tier customer service. Customer Service
Representative Responsibilities: Contribute to outreach initiatives
and promote wireless services to potential customers by directly
engaging with members of the community. Support customers by
providing information about products and services, the sales
processes, and available devices for them. Ensure all of the
customers confidential information is input into our system
correctly and the required supporting materials are provided.
Adhere to our clients compliance protocol and maintain
professionalism at all times. Collaborate with the Customer Service
Representative team to evaluate the efficiency of the sales process
and recommend enhancements as needed.
Keywords: Profits Management, Key Biscayne , Customer Service Representative, Customer Service & Call Center , Miami, Florida
