ADMISSIONS COORDINATOR -WEEKENDS
Company: Mandala Healing Center
Location: West Palm Beach
Posted on: February 14, 2026
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Job Description:
Job Description Job Description POSITION FUNCTION/OVERVIEW: This
position is responsible for helping admit clients to the
appropriate mental health program and facility by maintaining
admitting guidelines; obtaining applicant information; screening
applicants; completing admissions process; resolving patient
dissatisfactions. The Admission Coordinator is also responsible for
helping the client transition to the appropriate program while
ensuring compliance with applicable standards. PRIMARY
DUTIES/RESPONSIBILITIES: Promote the mission, values and vision of
the organization. Provide excellent customer service for clients;
practices confidentiality and privacy protocols in accordance with
HIPAA requirements. Pre-screen prospective clients to obtain
pertinent information and complete an assessment of clinical
appropriateness. Screen insurance information to identify patients
requiring pre-admission approval from third-party payors and verity
that approval has been obtained. Communicate any and all pertinent
information for incoming patients to all departments, prior to
patients arrival. Providing updates on ETA’s. Educate prospective
clients regarding admitting procedures, facility regulations, rules
and services provided. Log all new calls and client information
into the CRM system. Follow up daily with potential leads,
scheduling pre-admission assessment. Ensure any client being
referred from an outside agency (Hospital, Another Facility, etc)
has up to date, current, medical documentation (if applicable).
After approval of admission, the coordinator is responsible to
build a client file within EMR. Inputting all necessary
information. Arrange transportation to the facility. Rotating
on-call support for client assessments/admissions into the program
after hours. Performs other duties as required. QUALIFICATIONS
REQUIRED: High School Diploma or GED equivalent, required;
Associate’s Degree or Bachelor’s Degree in related field,
preferred. Experience in mental health, psychology, or a related
field, preferred. General knowledge of recovery (substance abuse
and/or mental health). Relevant computer software and hardware
applications proficiency – Word, Excel, PowerPoint, Outlook,
Electronic Medical Records, Billing Systems and/or other scheduling
applications; KIPU preferred. SKILLS: Strong communication skills,
both written and verbal. Ability to work independently, as well as
part of a team. Manage multiple tasks; ability to work accurately,
with attention to detail. Ability to handle highly sensitive and
confidential information. Strong attention to detail. Ability to
understand and follow safety procedures. Ability to work in a
fast-paced, high-energy environment. Maintain healthy
boundaries.
Keywords: Mandala Healing Center, Key Biscayne , ADMISSIONS COORDINATOR -WEEKENDS, Administration, Clerical , West Palm Beach, Florida
